Stubb’s is a standing room only venue. Only for special events that require a seated audience will there be seating available.

You are not allowed to bring a chair to the venue. If you are in serious need of a chair due to a medical condition, please email our ADA Assistance Supervisor in advance so special accommodations may be arranged: callie@stubbsaustin.com

Stubb’s is equipped to accommodate all ADA patrons’ needs. If you require specific accommodations, please email our ADA Assistance Supervisor in advance so they may be arranged: callie@stubbsaustin.com

Stubb’s takes all major credit cards. Pertaining to the venue, cash and checks will not be accepted as payment.

There is an ATM located inside of the venue as well as several next to nearby businesses.

Stubb’s is an all ages venue depending on the show. However, if you are over 21 and do not have the proper identification, alcohol consumption and reentries will not be allowed. A guardian is responsible for children under the age of seventeen.

A valid Texas driver’s license must be provided in order to consume alcohol at the venue. If you are from out-of-state or are providing a passport, please furnish another photo ID in addition to your license, as well as a second form of identification, including a credit card, insurance card, etc.

In line with TABC regulations, patrons are allowed to purchase only two (2) drinks per individual present at point of purchase.

Immediate expulsion from the venue will result for minors caught drinking. In severe cases the proper authorities will be contacted if resistance arises.

Regardless of guardian presence, individuals under the age of 21 may not consume alcohol in all cases.

Young adults are allowed to attend a show on their own but a guardian is still responsible for any child under seventeen.

You are welcome to pick up your card the next time you visit Stubb’s. Any bartender, hostess or security personnel can assist you in retrieving your lost item. Please feel free to call us at 512-480-8341 in advance to notify management of your lost credit card.

Yes, food can be purchased inside the restaurant or at the food stand in the amphitheater. The restaurant is open Sunday - Wednesday 11am - 9pm and Thursday - Saturday 11am - 10pm

We ask that patrons please wear appropriate footwear to the event. Shoes are required for access to the venue.

Outside only. Austin’s Smoking in Public Places Ordinance (SIPPO) was approved by Austin voters in May of 2005 and became effective on September 1, 2005. The Smoking Ordinance prohibits smoking in most public places. Stubb’s is not listed as an exception and is thus a non-smoking venue when inside.

Under no condition does Stubb’s allow crowd surfing. Doing so will result in immediate expulsion from the venue.

Stubb’s has a strict no-reentry policy for patrons under the age of 21. Reentry for patrons over the age of 21 is allowed with a valid ticket stub and wristband provided by the venue.

Paramedics are staffed on a show-by-show basis and are thus not present at all shows. If you experience an emergency that requires medical attention please contact the closest security guard for assistance.

Security staff is located at all entrances/exits and are roaming within the venue to assist in maintaining order. If you have any questions or need assistance with a complication, please alert any of the security staff on site.

Stubb’s is fully equipped with an emergency lighting and sprinkler system, should an emergency take place.

Stubb’s does not allow the use of pyrotechnics by any artist or patron at our facilities.

For all outdoor concerts, there is a bag check and handheld metal detector screening for all patrons entering the amphitheater. Also, to reduce staff contact with guest belongings, we have implemented the following bag policy: we will allow clear plastic, vinyl or PVC tote bags no larger than 12” x 6” x 12” and/or small clutch bags (4.5”x 6.5”). Small clutch bags do NOT have to be clear. If you leave the venue and wish to re-enter, you will be subject to another security screening.

Prohibited items include:

• Plastic containers, sealed or unsealed, (i.e. water bottles), thermoses, Bota bags or wine skins
• Alcoholic beverages or illegal drugs
• Outside food and beverage
• Glass bottles or aluminum cans
• Laser pointers (will be confiscated and patron will be subject to ejection)
• Recording devices (audio, video or cameras as restricted per show)
• Any weapon or item construed as a weapon such as guns, knives, sticks, tasers, fireworks, or firearms
• Bullhorns or noise makers
• Backpacks
• Umbrellas
• Lawn chairs
• Confetti
• Animals (except certified guide dogs)
• Skateboards
• Chains or jewelry with spiked edges
• Strollers

Ultimately, the camera and recording policy are up to the discretion of the artist performing that evening, but in most cases the house policy represents an industry standard. Stubb’s standard house policy does not allow professional cameras, audio or video recording devices, or cameras with detachable lenses unless the artist performing that evening has approved proper press credentials. Point and shoot cameras that fit in a front shirt pocket are acceptable as long as they do not have a detachable lens.

Stubb’s does not allow strollers.

Children under five do not require a ticket to attend the show. However, if the event you are attending is children’s entertainment-focused, all attendees will require a ticket at full face value.

Stubb’s does not provide a coat or bag check at the venue. If you bring either one of these items you will be accountable for it the entire evening.

You are welcome to pick up your lost item the next time you visit Stubb’s. Any bartender, hostess or security personnel can assist you in retrieving your belongings. Please feel free to call us at 512-480-8341 in advance and notify management of your lost property.

Standard door times are at 7:00. This may not be the case for all shows. For door times please reference your ticket or the venue website. For a list of upcoming shows please refer to www.stubbsaustin.com.

Standard show times usually begin an hour after doors although this may not always be the case.

End times vary but Stubb’s Waller Creek Amphitheater has a hard curfew of 10:30 PM Sunday – Wednesday, 12:00 AM Thursday and 1:00 AM Friday and Saturday. The indoor stage has a hard curfew of 1:45 AM every night.

If a show is cancelled or rescheduled ticket holders will be notified immediately via email by Ticketmaster. For further information on cancellations, reschedules, and ticket inquiries please refer to the Ticketmaster Help Center.